FAQ
Your questions, our answers
Ordering, paying, visiting, training, becoming a partner: everything you need to know about FAMZ.
Ordering
How do I place an order?
On the Order page: choose your products from the list, give your phone number and town, then send. You immediately receive an acknowledgement, and the manager calls you back or messages you on WhatsApp. You can also message the manager directly on WhatsApp.
Which products can I order?
Fresh eggs in trays of 30, poultry, seasonal vegetables (tomato, eggplant, okra, cucumber…), rice and inputs such as organic manure. Some products are seasonal or made to order: the manager confirms availability.
Why are prices not displayed?
Prices vary with the season and quantities. The manager confirms the exact price before any order, so you never pay an unexpected amount.
Do you deliver?
Yes, depending on the location, or you can collect your order at the farm in Zignébougou. Arrangements and any fees are confirmed by the manager.
Paying
How do I pay with Orange Money?
Only after the manager’s confirmation: scan the merchant QR code with the Orange Money / Max it app, or dial #144#, option 8, merchant code 745632. The beneficiary shown must be “Ferme Agro Avicol Piscicol”. Quote your order reference.
Can I pay in cash?
Yes, on delivery or when collecting at the farm.
How can I avoid scams?
FAMZ will never ask for your Orange Money PIN, ask you to pay another beneficiary, or ask you to pay before the manager’s confirmation. If in doubt, call the manager on the official number shown on this website.
Visiting and learning
Can I visit the farm?
Yes, by appointment: schools, partners, buyers and interested visitors. Biosecurity rules apply: some livestock areas cannot be visited, to protect animal health.
Do you offer training?
Practical modules are planned for young people and women from 2027, then a training centre as part of PAIZ. Let the management know of your interest now.
Where is the farm?
In Zignébougou, Kapolondougou commune, Sikasso district and region, Mali.
Partnerships
How can I become a partner or invest?
FAMZ is looking for technical, financial and commercial partners. The project document, financial model and supporting documents are available on request from the management.
Are FAMZ’s accounts monitored?
Yes: accounts have been kept in accounting software since 2024, with referenced vouchers, and operations are tracked daily in the farm ERP. Regular reports are planned for partners.